Repair assignment

For a non binding offer for repairs, please fill in the online form and send your malfunctioning device to us.
After testing the device, we will send a separate costs estimate to you and you alone can decide whether to agree to it.
IMPORTANT: The contract can only come into effect if you received a separate costs estimate from us and agreed to it via e-mail.
Details for concluding the contract are regulated by our terms and conditions..

» Click here to download the repair assignment and fill it in offline. «

Fill in repair assignment online

Name (Company)*
Street
Zip code, city
Telephone*
E-mail address*

Type of device
Model designation
Serial number

Accessories

Battery

Power supply

Bag

Hard drive

Other

Has the motherboard already been repaired?

YesNo

Description of malfunctions

No display image after powering on

No electrical power

Liquid damage

Signaling sounds

No reaction of the devices

Drop damage

Description of malfunctions

Stripes on the display

Battery is not being charged

Bluescreen

Problems during boot

Hardware is not being recognized

Becomes unusually hot

Other malfunctions

Condition in general

Repairs should not exceed the following amount

Is a professional cleaning and maintenance service desired after the repairs?

YesNo

Loan device during the repairs

YesNo

Our terms and conditions apply.

IMPORTANT: The contract can only come into effect, when you receive a separate costs estimate and agree to it via e-mail. Details for concluding the contract are regulated by our terms and conditions.

Upon conclusion of the contract, you are entitled to a 14 day right of withdrawal.

Details of the right of withdrawal can be found here.

*Mandatory field